Cigna Claims address and Customer Service Phone Number

Cigna Claims Mailing Address

Both primary and secondary Claim should be submitted electronically to save money, time, improve claim processing accuracy and for the faster response and payments.

Learn more about electronic claims submission with the following phone number @1-800-882-4462

For Cigna paper claims mailing address please check the back side of the member ID card or you can submit claims to the following Cigna Claims address:

PO Box 182223

Chattanooga, TN 37422-72223

Cigna Claims Department phone number or Customer Service phone number: 1-800-882-4462

Below is the GWH-Great West Healthcare Cigna Claims address and phone number:

PO Box 188061

Chattanooga, TN 37422-8061

Cigna Customer Service phone numbers

Individual Medical and Dental Insurances

Please contact the toll free Cigna phone number which is in the back side of the member ID card.

If you have questions about your Dental plan or suppose if you have lost your member ID card, then you can contact the following phone number for any questions: 1-800-244-6224

If you lost your Medical ID card: 1-866-494-2111

For ordering prescriptions through Cigna Home Delivery Pharmacy, please contact at: 1-800-285-4812

Cigna Medicare

While Cigna-HealthSpring accepts both electronic and paper claims but they prefers electronic submission of claims. You can contact Cigna health spring provider services for assistance at 1-800-230-6138 for if you require any help on submitting claims electronically or for provider services.

All completed claims forms should be forwarded to the following Cigna Medicare claims address:

PO Box 981706
El Paso, TX 79998

Appeal address, phone number and fax# for Cigna Medicare:

Attn: Appeals Unit

PO Box 24087
Nashville, TN 37202-4087

Reconsideration completed form should be submitted to the following address or fax#:

Attn: Reconsiderations
PO Box 20002
Nashville, TN 37202

Fax: 1-615-401-4642

For inquiry about patients about Cigna health spring ID cards please contact the following number: 1-800-230-6138

Cigna Behavioral Health


For Cigna Behavioral Health general information please contact the phone number at: 1-800-433-5768

Leave a Reply

Your email address will not be published. Required fields are marked *